How an insurance repair works
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1. Get in touch. Call, book online or use the form below. Tell us what happened and who your insurer is.
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2. Written estimate. We inspect the bike and write up a detailed repair estimate.
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3. We deal with the adjuster. We work with your adjuster directly on the repair plan, so you are not stuck in the middle.
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4. Repair to factory spec. We repair your bike back to factory spec, which can help keep it from being written off.
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5. Ride. Pick up your bike and get back on the road.
Insurance repairs we handle
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Collision and frame damage: crash damage, frames and front ends.
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Paint and body: tanks, fenders and fairings, including custom paint matching.
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Parts sourcing: OEM and aftermarket parts.
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Theft and vandalism: recovered stolen bikes and vandalism damage.
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Any insurance company: bring your claim from any insurer.
Not going through insurance?
We do personal crash repairs too, with the same written estimate and factory-spec repair. Larger repairs can be financed through our financing application.
Looking for routine maintenance or upgrades? See our motorcycle service page. Restoring a salvaged bike? Ask about our Bike Rescue program.
Frequently asked questions
Can I have my insurance repair done at Big Toy Shop?
Yes. We work with any insurance company. Tell your adjuster you want your bike repaired at Big Toy Shop, then call us at 780-298-2797.
Do you deal with the adjuster?
Yes. We work with your adjuster directly on the estimate and the repair plan.
Do you provide written estimates?
Yes. Every insurance repair starts with a written estimate.
Can you keep my bike from being written off?
We repair to factory spec, which can help keep a bike from being written off. The final decision is your insurer’s.
What if I am not claiming insurance?
We do personal crash repairs too, and larger repairs can be financed.
Do you repair stolen and recovered bikes?
Yes. We repair theft and vandalism damage on recovered bikes.
Where are you and when are you open?
8315 Argyll Rd NW, Edmonton. Tuesday to Friday, 9am to 5pm. Call 780-298-2797.